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Terms of Service
Last Updated: Aug 26 2026
Effective Date: Aug 26 2026
For iOS users, the Apple Standard End User License Agreement also applies:
https://www.apple.com/legal/internet-services/itunes/dev/stdeula/
These Terms of Service (“Terms”) govern the relationship between CHANCE ART & TECHNOLOGY PTE. LTD. (“Company,” “we,” “us,” “our”) and the entity or individual (“User,” “you,” “your”) using or accessing our mobile application, Chance AI (the “App”), and any related services (collectively, the “Services”).
Please read the following content thoroughly and carefully. Particular attention should be paid to provisions that limit or exclude the liability of Company, restrict Users’ rights, or stipulate the governing law and dispute resolution jurisdiction of these Terms. Clauses that may materially affect your rights and interests, including those that limit or exempt liability, may be highlighted in bold or otherwise marked for emphasis.
To use the Services, you must be at least thirteen (13) years old or meet the age requirements for using the Services in your place of residence, be of legal age to enter into a binding contract, and not a person prohibited from using these Services under the laws of the State of California, United States, your place of residence, or any other applicable jurisdictions. If you are between 13 and 18 years old (or the applicable age of majority in your jurisdiction), you represent that you have the legal capacity to accept these Terms, or that you have obtained the necessary consent from your parent or legal guardian, as required by applicable law.
We are committed to providing a safe and secure platform for all users, including ensuring the protection of children from harmful content. You agree that you will not use these Services to create, share, distribute, or access any content that is unlawful, abusive, or harmful to children, including but not limited to child pornography, explicit depictions of minors, or any other content that violates child protection laws. If we become aware of any content that violates this policy, including the existence of child pornography or similar harmful material, we will take immediate action, including but not limited to reporting such content to appropriate authorities, removing the material from our Services, and suspending or terminating user accounts involved in such violations. You further agree to cooperate with us and law enforcement agencies in any investigations related to child exploitation, abuse, or the distribution of illegal content. Any attempt to exploit or harm minors in any way will result in immediate termination of access to the service and legal action, where appropriate. We maintain a zero-tolerance policy for any form of child exploitation or abuse.
You may not use the Services unless you have fully read, understood, and accepted all provisions of these Terms. If you do not agree to these Terms, in whole or in part, you must immediately discontinue use of the Services. By clicking “Agree,” using the Services, or otherwise explicitly or implicitly indicating your acceptance, you acknowledge that you have read, understood, and agreed to be bound by these Terms. Upon such acceptance, these Terms shall constitute a legally binding agreement between you and Company. If you do not agree with, or are unable to fully understand, any part of these Terms or our interpretation thereof, you must stop accessing or using the Services immediately.
We may revise these Terms from time to time. You will be notified of any material changes through reasonable means within a reasonable period, and such notice will be deemed effective upon publication. It is your responsibility to regularly review the latest version, which will be made available on our website. If we make any material changes, we will also send a push notification or show a pop-up to you via the App or otherwise in the Services.
If you are located in the United States, please be aware that these Terms include a dispute resolution and arbitration clause, which contains provisions waiving class actions and jury trials, as well as a consolidated arbitration mechanism for 25 or more similar arbitration claims brought by individual claimants represented by the same or coordinated counsel. These provisions affect your rights under these Terms and in connection with any disputes you may have with us or related parties. You have the right to opt out of the binding arbitration and the waivers of class action and jury trial as outlined in Section 12.3 below.
Please carefully review our Privacy Policy for detailed information on how we collect, protect, and use your personal data.
1. DESCRIPTION OF SERVICES
The App is an AI-powered visual intelligence application that enables users to search, understand, create, and interact with visual content through features that may include Visual Search, Visual Agents, AI-generated suggestions and outputs, image editing and generation, location-aware results, voice interactions, live visual experiences, and related functionality.
The Services include the following core features:
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Visual Search and Visual Agents: Use visual search and specialized visual agents to analyze images, camera input, prompts, and other content and return relevant information, recommendations, or generated results.
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AI Image Editing and Generation: Upload images and receive AI-powered suggestions, edits, and generated images through our third-party AI API providers (OpenRouter, Google Gemini, and Google Vertex AI).
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Voice and Live Features: Where available, interact with the Services through voice, audio, live camera input, or other real-time features.
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Location-Based Features: Use precise geolocation data to receive location-based recommendations and services when requested.
From time to time and without prior notice to you, we may change, expand, and improve the Services. We may also, at any time, cease to continue operating part or all of the Services or selectively disable certain features of the Services. Your use of the Services does not entitle you to the continued provision or availability of the Services.
The Services may include both free functionality and paid subscription features. Access to particular content, functionality, usage allowances, or other benefits may depend on your subscription status, as described below and on the applicable purchase screen.
2. ARTIFICIAL INTELLIGENCE
These Services are powered by generative Artificial Intelligence (“AI”) models and may also utilize additional models and services to deliver AI-generated technical and other related services. As AI and machine learning are rapidly advancing areas of research, you should be aware of the following when using or accessing the Services.
The content generated by these Services is for reference purposes only and does not constitute professional advice. Subject to Section 6 and your compliance with these Terms and applicable law, you may use your Output for personal or commercial purposes. This permission does not authorize you to resell, sublicense, make available, or commercially exploit the Services themselves, or to use any Output in a manner that infringes third-party rights or violates applicable law.
Any decisions or actions you take based on the output content are solely at your own risk and responsibility. This includes risks related to the authenticity, accuracy, reliability, non-infringement, or fitness of the output content for any particular purpose, as well as risks arising from its commercial use. You are expected to maintain a scientific and rational understanding of generative AI technology and comply with all applicable laws when using it.
We do not use your Inputs or Outputs to train our own AI models. However, the Services rely on third-party AI API providers, and we cannot guarantee that such third parties do not use your data for their own purposes, including model training. You acknowledge and agree that any use of your data by third-party AI providers is governed by their respective terms and privacy policies, and we assume no responsibility for such third-party practices.
To the fullest extent permitted by applicable law, the Services are provided “as is” and “as available,” without any express or implied warranties or conditions, including but not limited to implied warranties of merchantability, satisfactory quality, fitness for a particular purpose, and non-infringement. Specifically, Company does not warrant that: (i) the Services will be uninterrupted; (ii) the Services will function properly on any particular device, system, or browser; (iii) the content generated will be accurate, complete, reliable, secure, useful, or timely; (iv) the Services have undergone comprehensive usability testing; (v) the Services are suitable for your use or that of any third party; or (vi) the Services fully comply with all applicable laws and regulations. You acknowledge and agree that the Services may contain errors, defects, or inaccuracies, and you should take appropriate safety precautions. Company is not responsible for any costs related to repair or replacement of equipment or data resulting from your use of the Services. Your use of the Services is at your own risk. To the maximum extent allowed by law, Company and its affiliates or partners disclaim any liability for the accuracy, completeness, or truthfulness of information provided through the Services. We are not liable for any errors, omissions, delays, or interruptions in data or information flow for any reason. We recommend that you do not rely excessively on the Services’ functionality or performance. You assume all risks and costs associated with the use of the Services. Company shall not be held responsible for any consequences arising from your use of the Services, including technical issues related to internet connectivity such as slow speeds or network congestion, or any problems caused by telecommunications or internet providers. You agree that Company is not liable for any direct or indirect damages, losses, or liabilities—including but not limited to loss of profits, goodwill, data, or use—that may arise from your use of AI services or reliance on AI-generated outputs.
3. ACCOUNT MANAGEMENT
3.1 Account Registration
To access the Services, you must complete the account registration process on our App by following the on-screen instructions, providing the required information (including your email address), and reading and accepting these Terms. Upon completing registration and login, you will become a User of the Services with your own Chance AI account (the “Account”). By using the Services, you consent to our collection and use of information about you and your device to improve our products and deliver the Services, as further described in our Privacy Policy. Where required by applicable laws and regulations, you must also provide identity verification information; otherwise, your access to or use of the Services may be restricted or denied. You are responsible for ensuring that all information you provide is accurate, valid, up-to-date, and complete, and you must promptly update any changes. You must not impersonate others or submit false or misleading information.
3.2 Account Security
You are solely responsible for maintaining the confidentiality and security of your login credentials (such as your email address), and for any actions or activities carried out through your account. You must take appropriate measures to protect your account information and notify us immediately of any suspected unauthorized use or security breach. Any unauthorized access or misuse of your account resulting from your failure to properly safeguard your credentials will be your sole responsibility.
3.3 Prohibited Account Activities
You must not engage in malicious account registration, including but not limited to repeated or bulk registrations, registering accounts using another person’s identity, or any other registration activities not intended for the legitimate use of the Services. We reserve the right to suspend or disable your account if you violate these Terms.
3.4 Account Information Standards
All information you provide when registering for or using the Services—including but not limited to your email address and profile details—must comply with applicable laws and regulations, adhere to social ethics and customs, and reflect the principles of authenticity. The information must not contain any illegal or inappropriate content as defined by relevant laws.
3.5 Personal Use Only
Unless explicitly authorized by us, your registered account is for your personal use only. You are strictly prohibited from gifting, lending, renting, transferring, selling, or otherwise allowing any third party to access or use your account in any form without our prior consent. If we discover, or have reasonable grounds to suspect, that the account is being used by someone other than the original registrant, we reserve the right to immediately suspend or terminate access to the Services for that account and may permanently disable the account to protect its security.
3.6 Account Suspension and Termination
If we determine that your account usage may violate applicable laws, regulations, or these Terms, or may compromise the security of your account and/or the information security of the Services, we may refuse to provide the relevant services. We also reserve the right to take actions including, but not limited to, suspending, restricting, deactivating, or permanently revoking your account, and to terminate these Terms accordingly. You will be solely responsible for any resulting losses, including but not limited to the deletion of any content associated with your account.
3.7 Account Closure
You may request to close your account by following the procedures provided in the App. However, you remain fully responsible for any actions taken prior to the closure and during your use of the Services. Account closure does not cancel an auto-renewing subscription purchased through Apple or Google; you must cancel it separately through the platform where you purchased it. Once the account is successfully closed, we will not, unless otherwise required by applicable laws or regulations, restore any account records, content, or other data. You are advised to back up any content you wish to retain and to manage your subscription before proceeding with account closure.
4. ACCESS, USE AND SUBSCRIPTION
4.1 License Grant
Subject to these Terms at present, we grant you a worldwide, limited, non-exclusive, revocable, non-sublicensable, and non-transferable license to access and use the Services. We reserve the right to modify, suspend, or discontinue any part of the Services at any time without prior notice. You agree not to use the Services in any manner that could impair their functionality or accessibility. All rights not expressly granted herein are reserved by Company, and you must obtain explicit written consent from Company before exercising any such rights. Failure by Company to enforce any rights shall not be construed as a waiver.
4.2 Single User Account
Your Account is intended for use by a single user only. These Services are designed for your personal use and should not be shared with other individuals unless explicitly permitted by the Company.
4.3 Beta Offerings
From time to time, we may, in our sole discretion, include certain test or beta features or products in the Services (“Beta Offerings”) as we may designate from time to time. Your use of any Beta Offering is completely voluntary. The Beta Offerings are provided on an “as is” basis and may contain errors, defects, bugs, or inaccuracies that could cause failures, corruption or loss of data and information from any connected device. You acknowledge and agree that all use of any Beta Offering is at your sole risk. You agree that once you use a Beta Offering, your content or data may be affected such that you may be unable to revert back to a prior non-beta version of the same or similar feature. Additionally, if such reversion is possible, you may not be able to return or restore data created within the Beta Offering back to the prior non-beta version. If we provide you any Beta Offerings on a closed beta or confidential basis, we will notify you of such as part of your use of the Beta Offerings. For any such confidential Beta Offerings, you agree to not disclose, divulge, display, or otherwise make available any of the Beta Offerings without our prior written consent.
4.4 Subscription Plans
We may offer auto-renewing monthly and annual subscription plans through the Apple App Store on iOS and Google Play on Android. The plan name, billing period, price, taxes, introductory or promotional offer, trial eligibility, and the benefits included in a subscription will be displayed to you before you confirm your purchase. Promotional offers and trials may be changed, limited, or withdrawn for future, purchases, subject to applicable law, and are available only to eligible users under the terms shown on the purchase screen. You should review this information carefully before completing your purchase. Unless otherwise required by applicable law, we reserve the right to modify, suspend, or discontinue any subscription plan, benefit, or usage allowance at any time, provided that we will not materially reduce the core paid benefits for a period for which you have already paid.
4.5 Subscription Benefits
Free users may access Visual Search and the Visual Agents made available through the Services, but certain advanced portions of results or other premium content may require an active subscription. Subscribers may also receive higher AI generation usage allowances than free users. The current features, usage allowances, and other benefits included with each subscription plan are described in the App. AI generation allowances are service usage limits, are not separately purchased credits or stored value, have no cash value, and may not be transferred, sold, or redeemed for money.
4.6 Automatic Renewal and Billing
Unless you cancel before the end of the current billing or trial period, your subscription will automatically renew for another period of the same duration, and the applicable platform will charge the payment method associated with your Apple App Store or Google Play account at the price disclosed for renewal. You authorize the applicable platform to process recurring charges until the subscription is canceled. Billing timing and renewal processing are governed by the rules of the platform through which you purchased the subscription. For annual subscriptions, we will provide renewal reminders as required by applicable law. If a renewal payment fails, your subscription may be suspended or terminated in accordance with the platform’s policies.
4.7 Trials and Promotional Offers
If a subscription begins with a free trial or introductory or promotional price, the duration of the offer, the price charged during or after the offer, and the standard renewal price will be disclosed on the purchase screen. We may, in our sole discretion, determine your eligibility for any trial or promotional offer. Unless canceled before the offer or trial ends, the subscription will convert to a paid auto-renewing subscription at the disclosed price. Eligibility may be determined by Apple or Google, and unused portions of an offer or trial may be forfeited where permitted by the applicable platform and law.
4.8 Cancellation and Subscription Management
You may cancel or manage your subscription through the subscription settings of the platform where you originally purchased it. Cancellation takes effect at the end of the then-current paid period unless the applicable platform or law provides otherwise, and you will generally retain the relevant benefits until that time. We provide simple and easy-to-use cancellation mechanisms as required by applicable law. Uninstalling the App, ceasing to use the Services, signing out, or deleting your Account does not automatically cancel an Apple App Store or Google Play subscription. You are responsible for canceling your subscription before the renewal date. If you do not cancel, your subscription will automatically renew and your payment method will be charged.
4.9 Cross-Platform Entitlements and Restore Purchases
Subscription benefits are associated with your Account and are available across iOS and Android when you sign in using the same Account, subject to successful verification of the original purchase. You may be asked to use a restore-purchases function or sign in again. Billing, cancellation, refunds, and subscription management remain with the platform through which the subscription was purchased. You are responsible for avoiding duplicate subscriptions through more than one platform.
4.10 Prices and Changes
Prices may vary by country, currency, platform, taxes, and eligibility. The price shown by Apple or Google at checkout controls the transaction. If the renewal price or the subscription plan materiallychanges, the applicable platform or Company will provide any notice or obtain any consent required by applicable law or platform rules at least thirty (30) days before the new price applies.
4.11 Refunds
Purchases are processed by Apple or Google rather than directly by Company. Refund requests are handled under the policies of the platform through which you purchased the subscription, except where Company is required to provide a refund or other remedy under applicable law. Subscription fees are generally non-refundable, and we have no obligation to provide refunds or credits for partially used subscription periods, except as required by applicable law Nothing in these Terms limits any mandatory consumer rights that apply to you.
5. PROHIBITED ACTIVITIES
You must not engage in the following activities directly or indirectly:
5.1 Prohibited Content
Using the Services to input, upload, generate, execute, distribute, or disseminate any of the following content or materials: (i) malicious code such as viruses, worms, spyware, unauthorized adware, or other harmful software; (ii) software, programs, or routines that significantly degrade computer performance or create serious security risks; (iii) illegal, prohibited, discriminatory, fraudulent, deceptive, offensive, violent, pornographic, unethical, inappropriate, or harmful content, including but not limited to materials promoting terrorism or extremism, inciting terrorist or extremist acts, spreading rumors that disrupt social or economic order, distributing obscene, gambling-related, violent, homicidal, or terroristic content, inciting criminal behavior, defaming or insulting others, or infringing upon others’ reputation, privacy, or lawful rights; and (iv) any other content prohibited by applicable laws and regulations;
5.2 Reverse Engineering
Reverse engineering, decompiling, disassembling, modifying, creating derivative works of the Services, or attempting to obtain, derive, or enabling any third party to obtain or derive the source code of the Services, except as expressly permitted by applicable law;
5.3 Removing Notices
Removing, altering, or obscuring any terms of use, copyright notices, or other identifying disclaimers, whether contained within the Services or otherwise;
5.4 Unauthorized Data Extraction
Directly or indirectly stealing videos, graphics, user information, or any other data and content from the Services by any means, including but not limited to hotlinking, duplicate stealing, unauthorized scraping, simulated downloading, deep linking, spoofed registration, or similar methods;
5.5 Unauthorized Access
Accessing or using the Services via third-party software, plug-ins, add-ons, or systems not developed, authorized, or licensed by Company, or interfering with, disrupting, modifying, or otherwise impairing the normal operation of the Services.
5.6 Network Security Violations
Using or targeting the Services to engage in any activities that compromise or expose vulnerabilities in the security of our computer network or any third-party networks, including but not limited to unauthorized network intrusions, disruption of normal network operations, theft of network data, or other actions that threaten network security; providing programs, tools, or support to facilitate such activities; interfering with or damaging the normal functioning of the Services’ systems, software, or website; intentionally distributing malicious software, viruses, or programs; or otherwise engaging in acts that disrupt or destroy normal network information services;
5.7 Load and Penetration Testing
Conducting, or encouraging others to conduct, any load testing or penetration testing on the Services without our prior written consent;
5.8 Automated Data Collection
Using or engaging in data mining, crawling, bots, scraping, or similar automated data collection methods that impose an abnormal load on the Services inconsistent with typical human usage patterns;
5.9 Illegal or Unlawful Activities
Using the Services for any illegal purposes that violate applicable laws, regulations, or regulatory policies, or infringe upon the legitimate rights and interests of third parties; or for any activities that may seriously harm physical health, mental well-being, society, or the economy, or violate ethical standards in science and technology; engaging in acts that infringe upon intellectual property rights, trade secrets, or other business ethics; or exploiting advantages in algorithms, data, platforms, or similar to engage in monopolistic or unfair competition practices;
5.10 Excessive Usage
Exceeding the usage limits of the Services as communicated to you, or using the Services in a manner that excessively consumes resources or significantly impairs the quality of Services available to other users;
5.11 Unauthorized Distribution
Replicating, transferring, leasing, lending, selling, licensing, assigning, providing, or otherwise making the Services available to any third party, in whole or in part, without prior written authorization from Company;
5.12 High-Risk and Prohibited Uses
Using the Services for any purposes classified as “prohibited” or “high-risk” under applicable laws and regulations, including but not limited to AI regulatory requirements across different jurisdictions;
5.13 Other Violations
Using the Services in any other illegal manner or in ways that harm the legitimate rights or interests of Company.
5.14 Usage Restrictions
The Services may enforce usage restrictions on certain features or settings, including but not limited to access frequency, storage capacity, or other system resources. You agree to comply with all such restrictions, which may be modified or updated at any time. You must not attempt to bypass, evade, or circumvent these restrictions by any means, including but not limited to disguising your IP address, using proxy servers, or virtual private networks (VPNs).
6. INPUT AND OUTPUT
6.1 Definitions
While using the Services, you may submit images, files, or other content or information (collectively referred to as “Input”) and receive content generated in response (“Output”).
6.2 Ownership
To the extent permitted by applicable law and subject to these Terms, you retain ownership rights over both the Input and the Output. Subject to your compliance with these Terms, we do not restrict your commercial use of your Output. However, due to the nature of artificial intelligence, the Output may not be unique to you, and other users may receive identical or similar Output. Our Services may incorporate third-party software, products, or services, and some Outputs may originate from these third parties. Such third-party services and Outputs are governed by their own terms, for which we assume no responsibility.
6.3 Public Content
When you submit your Input and/or Output to be publicly posted on or in the Services, including when you make available your Input and/or Output for access or use by other Users, you represent that you own and/or have a royalty-free, perpetual, irrevocable, worldwide, non-exclusive right (including any moral rights) and license to use, license, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, derive revenue or other remuneration from, and communicate to the public, perform and display such Input and/or Output (in whole or in part) worldwide and/or to incorporate it in other works in any form, media or technology now known or later developed, for the full term of any worldwide intellectual property right that may exist in such Input and/or Output. You warrant that the holder of any worldwide intellectual property right, including moral rights, in such Input and/or Output, has completely and effectively waived all such rights and validly and irrevocably granted to you the right to grant the license stated above.
6.4 Responsibility for Input
You are solely responsible for ensuring that any Input you submit is lawful, reliable, complete, accurate, and of appropriate quality. You must not include unauthorized sensitive or confidential information, personal data, access keys, passwords, usernames, or any personal account or invitation details in your Input.
6.5 AI Output Disclaimer
All Output generated by the Services is produced by artificial intelligence models and may contain errors or omissions. The Output is provided for reference purposes only and should not be considered professional advice or relied upon as a basis for any action or inaction. You are expected to maintain a scientific and rational understanding of generative AI technology and to use it in compliance with applicable laws.
7. INTELLECTUAL PROPERTY
7.1 Definition
“Intellectual Property Rights” means patents, invention rights, copyrights and related rights, moral rights, data rights and database rights, software code rights, domain names, trademarks, logos, trade names, goodwill rights and protection against passing off, design rights, trade secrets, and any other intellectual property rights, whether registered or unregistered. This definition includes all applications (and rights to apply) for such rights, renewals, extensions, and rights to claim priority. It also covers all similar or equivalent rights and protections that now exist or may exist in the future worldwide.
7.2 Ownership of Input and Output
Subject to applicable law, you or the rightful owner retains the Intellectual Property Rights in the Input you submit. Company does not claim ownership over your Input or the resulting Output, except where the Input or Output includes content in which Company holds Intellectual Property Rights or other legitimate interests.
7.3 Company’s Intellectual Property
Company retains all rights, title, and interest in and to its products and the Services, including any updates, enhancements, or modifications thereto (collectively, “Company’s Intellectual Property”), along with all associated Intellectual Property Rights. Your use of the Services is granted on a limited-access basis, and no ownership of Company’s Intellectual Property is transferred to you. Names, logos, or trademarks of other companies, products, or services that may appear within the Services are the property of their respective owners and may or may not imply any endorsement, affiliation, or association with Company.
7.4 Use of Brands
You may not use any of Company’s trademarks, service marks, trade names, domain names, website names, logos (Chance AI), URLs, or other distinctive brand identifiers (collectively, “Brands”), including but not limited to the name “CHANCE ART & TECHNOLOGY PTE. LTD.”, without our prior written consent. You are prohibited from misusing, applying to register, or registering any of these Brands—whether individually or in combination with other elements—as trademarks or domain names. Any unauthorized use that results in losses to Company or third parties will make you fully liable for all related legal consequences.
7.5 License Grant to Company
You agree to grant us a fully paid, royalty-free, perpetual, irrevocable, worldwide, non-exclusive and fully sublicensable right (including any moral rights) and license to host, use, license, distribute, reproduce, modify, adapt, publicly perform, and publicly display, including on a through-to-the-audience basis, your Input and/or Output, in whole or in part, for the purposes of operating and providing the Services to you and to our other registered users. You acknowledge that any Input and/or Output you submit to public areas of the Services may be searched for, viewed, used, modified, and reproduced by other registered users.
7.6 Use of Data for Service Improvement
Company may use your Input and/or Output to generate data, insights, statistics, and other information related to the use and performance of the Services. Such data may be used to enhance and optimize the Services, or for other lawful purposes, in accordance with applicable laws.
7.7 Third-Party Intellectual Property
The Services may include intellectual property owned by third parties, such as open-source software, which may be provided to you under separate terms and conditions (“Third-Party Terms”) that differ from those in this Agreement. You will be informed of any applicable Third-Party Terms and agree to comply with them, including any obligations to make payments directly to the respective third parties. Company does not assume responsibility for any third-party intellectual property incorporated into the Services, and you acknowledge that Company shall not be liable for any losses, damages, costs, or expenses arising from your use of such third-party content or your obligations under any Third-Party Terms.
7.8 Submissions
Any questions, comments, suggestions, ideas, feedback, emails, or other communications you submit to us in connection with the Services (“Submissions”) may be used and shared by us for various purposes. We reserve the right to utilize such Submissions without restriction, including for improvement, development, marketing, or other business purposes.
8. TERMS AND TERMINATION
8.1 Termination by Company
We reserve the right to suspend or terminate your account at any time and for any reason, including but not limited to violations of these Terms. Upon termination, your access to the Services will be immediately revoked. These Terms will remain in full force and effect for the duration of your use of the Services.
8.2 Termination by You
You may terminate your use of the Services at any time by ceasing to access them and by deleting your account through the in-app settings. If you have an active auto-renewing subscription, you shall also cancel it separately through the Apple App Store or Google Play, as applicable.
8.3 Effect of Termination
We also reserve the right to suspend or terminate your account or access to the Services at our discretion, including for any breach of these Terms. Such termination or suspension may lead to the loss or deletion of all data and information associated with your account. If you have an active paid subscription, termination of your account will not entitle you to a refund for any unused portion of your subscription, except as required by applicable law.
9. LIABILITIES
9.1 Suspension and Termination
If you breach these Terms, Company reserves the right, at its sole discretion, to suspend or terminate your access to all or part of the Services without prior notice. This may include restricting your use, disabling your account, or ending service provision entirely. You are solely responsible for any resulting losses or damages, including but not limited to the deletion of content, virtual assets, and user privileges tied to your account, the inability to access the Services, or any related consequences.
9.2 Liability for Breach
You may be held legally liable in various forms, including but not limited to full compensation for damages, issuance of public apologies, mitigation of adverse effects, and restitution of property. If your actions result in losses to Company, you shall be fully responsible for covering such losses. This includes both direct damages, such as administrative fines or penalties, and indirect damages, such as reputational harm, settlement amounts, legal fees, and litigation costs.
9.3 Public Disclosure
We reserve the right to publicly disclose information regarding the resolution of your violations of these Terms, as well as any other confirmed violations of laws or regulations substantiated by effective legal documents issued by state administrative or judicial authorities. In cases of suspected legal or regulatory violations, we are obligated to retain relevant records, report to the appropriate governmental agencies, and cooperate fully with any investigations.
10. LIMITATIONS OF LIABILITY, DISCLAIMERS, AND INDEMNITIES
10.1 Disclaimer of Warranties
THE SERVICES ARE PROVIDED "AS IS", "AS AVAILABLE" AND "SOLELY AT YOUR OWN RISK". TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE EXPRESSLY DISCLAIM ANY AND ALL WARRANTIES AND CONDITIONS, EXPRESS OR IMPLIED, REGARDING THE SERVICES, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NONINFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL MEET YOUR REQUIREMENTS OR THAT THE OPERATION OF THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE. THE INFORMATION, CONTENT AND SERVICES RELATED TO THE SERVICES MAY CONTAIN BUGS, ERRORS, PROBLEMS OR OTHER LIMITATIONS.
10.2 Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, COMPANY AND ITS AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, SERVICE PROVIDERS AND LICENSORS (COLLECTIVELY, THE "COMPANY PARTIES") SHALL NOT BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, STATUTORY, LIQUIDATED, PUNITIVE OR OTHER SIMILAR DAMAGES, OR ANY DAMAGES IN EXCESS OF ACTUAL HARM, INCLUDING LOSS OF REVENUES, LOSS OF PROFITS, LOSS OF DATA OR BUSINESS INTERRUPTION OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING IN ANY WAY TO THESE TERMS OR THE SERVICES, WHETHER BASED ON CONTRACT, TORT OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT THE PARTIES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IN ADDITION, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, COMPANY’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, SHALL NOT EXCEED THE GREATER OF (A) ONE HUNDRED U.S. DOLLARS ($100.00) OR (B) THE TOTAL SUBSCRIPTION FEES PAID BY YOU TO COMPANY IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
FOR THE AVOIDANCE OF DOUBT, NOTHING IN THIS SECTION 10 EXCLUDES OR LIMITS ANY LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
10.3 Defense and Indemnification
You agree to defend, indemnify, and hold harmless the Company Parties from any claim, demand, lawsuit, or other dispute asserted by any third party arising out of your use of the Services, or any breach by you of these Terms. We will notify you promptly of any such claim, and will provide you with reasonable assistance, at your expense, in defending such claim. Failure to provide such notice will not release you from your obligations hereunder except to the extent you are materially prejudiced by such failure.
10.4 Service Modifications and Termination by Company
The Services are constantly changed and improved by Company. We will make our best effort to serve you and ensure the consistency and security of our Services. You acknowledge and agree that we may choose to suspend, interrupt and terminate full or partial of the Services based on our own business decisions, government actions, force majeure and other reasons. If such circumstances occur, we will notify you in advance through reasonable means and within a reasonable period, and except as otherwise provided by applicable laws and regulations, we are not liable for the losses caused to you thereby. In the event of a merger, division, acquisition, or asset transfer of Company, we may transfer partially or wholly the Services and the corresponding rights and obligations under these Terms to a third party for operation or performance. The specific transferee shall be subject to the notice by us. We reserve the right to interrupt or terminate the provision of Services to you without notice if any of the following circumstances occur:
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Where, according to the provisions of laws and regulations you should submit true information, but the personal information you provide is not true, or is inconsistent with the information at the time of registration and you fail to provide reasonable proof;
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Where you have violated the provisions of relevant laws and regulations or the clauses of these Terms;
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Where such interruption or termination is in accordance with the provisions of laws and regulations, or at the request of the judiciary or competent authorities; or
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Where such interruption or termination is required for security reasons or other necessary.
10.5 Third-Party Links
The Services may contain links to third-party websites, resources, or services not provided by us. We are not responsible for the content, availability, accuracy, or security of such third-party materials, nor do we endorse them. Any use of third-party services is at your own risk and subject to their respective terms and policies. We assume no liability for any loss or damage arising from your use of third-party links.
11. GOVERNING LAW AND JURISDICTION
For Non-U.S. Users
11.1 Governing Law
If you are based outside the United States, the execution, effectiveness, amendment, termination of, and any dispute concerning these Terms shall be governed by the laws of Singapore (excluding its conflict of law rules).
11.2 Dispute Resolution
If any dispute or controversy arises between you and Company, it shall be resolved through negotiation between Company and you. If the negotiation fails, any dispute arising out of or in connection with this contract, including any question regarding its existence, validity or termination, shall be referred to and finally resolved by arbitration administered by the Singapore International Arbitration Centre (“SIAC”) in accordance with the Arbitration Rules of the Singapore International Arbitration Centre (“SIAC Rules”) for the time being in force, which rules are deemed to be incorporated by reference in this clause.
For U.S. Users
11.3 Governing Law
If you are based in the United States, the formation, enforceability, amendment, termination of, and any dispute concerning these Terms shall be governed by the laws of the State in which you reside in the United States; provided, however, that the arbitration provisions herein shall be governed by the Federal Arbitration Act and the American Arbitration Association (“AAA”) Consumer Arbitration Rules and Consumer Mass Arbitration Supplementary Rules (the “AAA Rules,”), or in the event that the AAA declines or is otherwise unable to administer the arbitration for any reason, the National Arbitration and Mediation’s (“NAM”) Comprehensive Dispute Resolution Rules and Procedures and Supplemental Rules for Mass Arbitration Filings, as modified by the arbitration provisions herein and as described more fully below.
12. DISPUTE RESOLUTION BY BINDING ARBITRATION FOR PERSONS LOCATED IN THE USA
12.1 Binding Arbitration
If you are located in the USA, you and we agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Services (a “Claim”) shall be resolved by final and binding arbitration administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules, except that either party may bring a Claim in a small claims court on an individual basis. The arbitration shall be conducted by one arbitrator, in the English language, and shall be confidential. The arbitrator shall apply the substantive law of the State in which you reside. The arbitrator may not consolidate more than one person’s claims or preside over any class or representative proceeding.
YOU AND WE AGREE THAT ANY ARBITRATION OR LITIGATION SHALL BE PROCEEDED ON AN INDIVIDUAL BASIS ONLY. NO ARBITRATION OR LITIGATION SHALL PROCEED ON A CLASS, REPRESENTATIVE, OR COLLECTIVE BASIS (INCLUDING AS PRIVATE ATTORNEY GENERAL ON BEHALF OF OTHERS).
12.2 Waiver of Jury Trial
YOU AND WE WAIVE ANY CONSTITUTIONAL AND STATUTORY RIGHTS TO A JURY TRIAL AND TO SUE IN COURT. All Claims shall be resolved by arbitration under this provision. There is no judge or jury in arbitration, and court review of an arbitration award is subject to very limited review.
12.3 Opt-Out Procedure
You may opt out of the binding arbitration agreement and the class-action and jury-trial waivers in this Section 12 by sending written notice to feedback@chance.vision within thirty (30) days after the date you first accept these Terms. Your notice must include your full name, the email address associated with your Account, and a clear statement that you wish to opt out of binding arbitration. Opting out of arbitration will not otherwise affect these Terms. If you do not timely opt out, you and Company will be bound by this Section 12 to the fullest extent permitted by applicable law.
13. MISCELLANEOUS
13.1 Headings
The headings of all clauses in these Terms are provided solely for convenience and readability. They hold no substantive meaning and must not be used as a basis for interpreting the provisions of these Terms.
13.2 Severability
If any provision of these Terms is deemed unenforceable or invalid, such provision shall be modified and construed to the fullest extent permitted by applicable law to achieve its intended purpose. All other provisions shall remain in full force and effect.
13.3 Waiver
Except as otherwise provided herein, failure to exercise any right or enforce any obligation under these Terms shall not prevent a party from exercising such right or enforcing such obligation at any later time, nor shall any waiver of a breach be deemed a waiver of any subsequent breach.
13.4 Contact Us
If you have any comments or suggestions regarding these Terms, you may submit your feedback by contacting us at feedback@chance.vision, and we will offer you the necessary support.
13.5 Survival
Any provisions of these Terms that by their nature are intended to survive termination or expiration shall survive.
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